FAQ's

Got questions? We’ve got answers! Here you’ll find helpful info on warranties, shipping, returns, pricing, and more. Whether you’re curious about bulk order discounts or just want to know when your chair will arrive, we’ve got you covered. Check out our FAQs below to find what you need!

You can easily track your order via the order tracking page or through the instant chat icon on the bottom right of your screen.

Almost all Eurotech chairs come with a lifetime warranty. You can check out the full warranty page here for more info.

Yes! We offer free shipping on all orders (within the contiguous United States). You can view our shipping policy for more info

Shipping times vary depending on your location and the fabric options you ordered. Fabrix Express options ship out within 3 business days. Most other products ship within 5-7 business days. You can view our shipping policy for more info.

For Eurotech products, we accept returns within 30 days of delivery for most products. Items must be in new condition and returned in original packaging. Keep in mind that here may be a restocking fee for returned products. For more info feel free to check out the return policy page or contact us

We guarantee that our prices are set at the minimum possible amount, ensuring you get the best value. If you happen to find a lower price for the same product elsewhere, just let us know, and we’ll gladly match it.

Yes, we offer discounts on bulk orders! You can take a look at our bulk discounts page here for more details, or contact us directly.

Evergreen Collective Online LLC is the registered LLC name for our business, while Ergo Essentials is our brand name for retail. We use the same contact information across the site to streamline communication, as Evergreen Collective is simply the legal entity behind Ergo Essentials. This ensures consistency and clarity for customers in reaching us. For more details, feel free to visit our Contact Us page.

Evergreen Collective Online LLC is the registered company behind Ergo Essentials, an online retailer specializing in ergonomic furniture and accessories designed to improve workspace comfort and productivity. Operating under the business name Ergo Essentials, Evergreen Collective oversees all aspects of the store, ensuring a high standard of quality and service for our customers.

Our contact information for Evergreen Collective and Ergo Essentials is easily accessible across the site—in the footer, on the contact page, and within all policies—so you can always reach us quickly. But if you want it right here right now:

Contact Information

Website name: ergoessentials.co 

Company name: Evergreen Collective Online LLC

Address: 8 The Green Suite A, Dover ,Delaware, 19901, United States

Email: service@ergoessentials.co

Contact form: https://ergoessentials.co/pages/contact

Phone:(303) 879-5355

Company File Number: 5448474

EIN: 33-1390719

Customer Support Hours:

Monday to Friday (8:30am - 5:30 pm EST) (Live Chat, Email and Phone)