FAQ's

Got questions? We’ve got answers! Here you’ll find helpful info on warranties, shipping, returns, pricing, and more. Whether you’re curious about bulk order discounts or just want to know when your chair will arrive, we’ve got you covered. Check out our FAQs below to find what you need!

You can easily track your order via the order tracking page or through the instant chat icon on the bottom right of your screen.

Almost all of the products we offer on our site come with a warranty. For full warranty information, check out our return and refunds policy page here.
You can also feel free to contact us

Yes! We offer free shipping on almost all orders (within the contiguous United States).

There may be specific products that do not come with free shipping. You can view our full shipping policy for more info.

Shipping times vary depending on your location and the product options you ordered. You can view our shipping policy for full shipping times and information.

For almost all products, we accept returns within 30 days of delivery for most products. Items must be in new condition and returned in original packaging. Keep in mind that here may be a restocking fee for returned products. For more info feel free to check out the return policy page or contact us

We guarantee that our prices are set at the minimum possible amount, ensuring you get the best value. If you happen to find a lower price for the same product elsewhere, just let us know, and we’ll gladly match it.

Yes, we offer discounts on bulk orders! You can take a look at our bulk discounts page here for more details, or contact us directly.

Our contact information is easily accessible across the site—in the footer, on the contact page, and within all policies—so you can always reach us quickly. But if you want it right here right now:

Contact Information

Address: 8 The Green Suite A, Dover ,Delaware, 19901, United States

Email: service@ergoessentials.co

Contact form: https://ergoessentials.co/pages/contact

Phone: (303) 879-5355

Customer Support Hours:

Monday to Friday (8:30am - 5:30 pm EST) (Live Chat, Email and Phone)